jilihost Privacy Policy

1. Introduction

jilihost ("jilihost," "we," "us," "our") operates the online gaming platform accessible at jilihost.one. We are committed to protecting the privacy and personal data of all users ("you," "Player") of the jilihost platform. This Privacy Policy describes how jilihost collects, uses, stores, discloses, and protects your personal information in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations.

By registering an account on jilihost or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, please do not use the jilihost platform.

This Privacy Policy should be read together with the jilihost Terms and Conditions, which govern your use of the platform.

2. Personal Data We Collect

jilihost collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Registration Data. When you create a jilihost account, we collect: full name, date of birth, gender, nationality, residential address (including city, province, and postal code), email address, and mobile phone number.

2.2 Identity Verification (KYC) Data. To comply with anti-money laundering (AML) regulations and verify your identity, jilihost may collect copies of government-issued identification documents (e.g., Philippine passport, PhilSys ID, SSS ID, driver's license), proof of address documents, and selfie photographs for identity matching purposes.

2.3 Financial Data. When you make deposits or request withdrawals, jilihost collects payment method details, including GCash account numbers, PayMaya (Maya) account details, and Philippine bank account information (bank name, account number, account name). jilihost does not store full credit or debit card numbers on its servers.

2.4 Transaction Data. jilihost maintains records of all deposits, withdrawals, wagers, game results, bonus claims, and account balance changes associated with your account.

2.5 Technical Data. When you access jilihost, we automatically collect certain technical information, including: IP address, device type and model, operating system, browser type and version, session duration, pages visited, and referring URLs.

2.6 Communications Data. If you contact jilihost customer support, we retain records of your communications, including chat transcripts, email correspondence, and support ticket details.

2.7 Responsible Gaming Data. If you use jilihost's responsible gaming tools — such as deposit limits, self-exclusion, or cooling-off periods — we record your preferences and the dates on which these tools were activated or modified.

3. How We Use Your Personal Data

jilihost uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jilihost account, including processing registrations, verifying your identity, and enabling you to log in securely.
• Service Delivery: To provide you with access to jilihost games, process deposits and withdrawals, apply bonuses, and deliver customer support.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and PAGCOR regulatory requirements. jilihost may be required to report certain transactions or account activities to regulatory authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other prohibited conduct on the jilihost platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion at your request.
• Platform Improvement: To analyze usage patterns, troubleshoot technical issues, and improve the functionality, performance, and user experience of the jilihost platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.

4. Legal Basis for Processing

jilihost processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and jilihost (i.e., the Terms and Conditions), including account management, game access, and payment processing.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, tax obligations, and PAGCOR licensing requirements.
• Legitimate Interests: Processing is necessary for jilihost's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, jilihost relies on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing and Disclosure

jilihost does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

5.1 Service Providers. jilihost engages trusted third-party service providers to assist in operating the platform, including payment processors (GCash, PayMaya, Philippine banks), identity verification providers, cloud hosting providers, and customer support software providers. These providers are contractually bound to process your data only on jilihost's instructions and in accordance with applicable data privacy laws.

5.2 Regulatory and Law Enforcement Authorities. jilihost may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive.

5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of jilihost's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

5.4 With Your Consent. jilihost may share your data with other third parties where you have given explicit consent for such sharing.

6. Cookies and Tracking Technologies

jilihost uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit jilihost.

Essential Cookies: These are strictly necessary for the jilihost platform to function, including session management, login authentication, and security features. These cookies cannot be disabled without affecting platform functionality.

Analytics Cookies: jilihost uses analytics tools to understand how players interact with the platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymized where possible.

Preference Cookies: These cookies remember your platform settings and preferences, such as language and display options, to provide a more personalized experience.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jilihost platform.

7. Data Retention

jilihost retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Specifically:

• Account and transaction data is retained for a minimum of five (5) years from the date of the last transaction, in compliance with Philippine AML regulations.
• KYC documentation is retained for a minimum of five (5) years from account closure.
• Customer support communications are retained for two (2) years from the date of the interaction.
• Marketing consent records are retained for the duration of your account and for three (3) years thereafter.

Upon expiry of the applicable retention period, jilihost will securely delete or anonymize your personal data.

8. Data Security

jilihost implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jilihost servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments of the jilihost platform;
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilihost will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilihost:

• Right to be Informed: You have the right to be informed about how jilihost collects and processes your personal data, as set out in this Privacy Policy.
• Right of Access: You may request a copy of the personal data jilihost holds about you, including the purposes for which it is processed and the recipients to whom it has been disclosed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data jilihost holds about you. You can update most account information directly through your jilihost account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilihost's legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to Data Portability: You may request that jilihost provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe jilihost has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact jilihost's Data Protection Officer at the contact details provided in Section 13. jilihost will respond to verified requests within fifteen (15) business days.

10. Children's Privacy

The jilihost platform is strictly intended for persons aged 21 years and above. jilihost does not knowingly collect personal data from individuals under the age of 21. If jilihost becomes aware that personal data has been collected from a person under 21, the account will be immediately closed and the data deleted in accordance with applicable law. If you believe a minor has registered on jilihost, please contact us immediately at the details in Section 13.

11. Third-Party Links

The jilihost platform may contain links to third-party websites or services. jilihost is not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected by jilihost through the jilihost platform.

12. Updates to This Privacy Policy

jilihost reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Material changes will be communicated to registered players via email or a prominent notice on the jilihost platform at least seven (7) days before the changes take effect. Your continued use of jilihost after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

The current version of this Privacy Policy is always available on the jilihost platform. The effective date at the top of this document indicates when it was last updated.

13. Contact and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jilihost's data processing practices, please contact our Data Protection Officer:

jilihost Data Protection Officer
Email: [email protected]
Support: [email protected]

You may also reach us via the live chat feature available on the jilihost platform, 24 hours a day, 7 days a week.

If you are not satisfied with jilihost's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.